From one van to a fleet - Joblogic FSM grows with your service business
Joblogic FSM evolves with your business, offering the flexibility to scale operations seamlessly. Whether you’re a sole trader, building your first team, or managing multiple engineers across regions, Joblogic’s innovative technology is designed to evolve with you as your needs change.
From the very beginning, Joblogic helps you get set up quickly with intuitive job logging, invoicing, and mobile engineer apps. As you win work and build a customer base, Joblogic FSM’s automation tools take the pressure off manual admin, letting you focus on doing the job and getting paid faster.
Key features to streamline your service process
Centralised job management
Schedule, track, and manage jobs in one place with live updates, mobile app sync, and planner views.
Faster quoting and invoicing
Quickly create, send, and convert quotes to jobs, and generate invoices using pre-set templates and batch invoicing tools.
Real-time engineer visibility
Monitor field staff locations and statuses with mobile app tracking, live job progress, and visit status icons.
Full asset and compliance control
Manage site and asset history, assign digital forms, automate PPM scheduling, and ensure audit-readiness across all contracts.
Integrated financial workflows
Seamlessly link jobs to purchase orders, cost lines, and invoices with Xero, Sage, or QuickBooks integration.
Customer self-service portal
Empower clients to log jobs, approve quotes, view documents, and track performance via the branded customer portal.
Smarter operations. Faster fixes. Happier customers.
Service delivery
Full operational control. Faster fixes. Happier customers.
Joblogic FSM equips Service Delivery Managers with the tools, visibility, and confidence they need to deliver outstanding service—from first dispatch to final signature. Whether managing a lean team or orchestrating a multi-region workforce, Joblogic FSM brings structure, clarity, and control to every stage of the service lifecycle. With intelligent scheduling, real-time field updates, and full compliance integration, you can ensure that every job is delivered with speed, precision, and peace of mind.
From urgent call-outs to planned maintenance, Joblogic FSM centralises job data, automates routine workflows, and connects back-office and field teams through a single, unified platform. It reduces admin burdens, cuts out duplication, and empowers engineers to focus on completing work right the first time. The result? Improved first-time fix rates, consistent service quality, and customers who feel informed, valued, and supported throughout.
Whether you’re handling day-to-day tasks or scaling your operations, Joblogic FSM ensures your team has everything it needs to respond faster, perform better, and maintain the highest standards of service delivery.
Job scheduling and allocation
Easily assign the right engineer to the right job using drag-and-drop planners and skill or area-based filters.
Live job status updates
Track job progress in real time via colour-coded statuses, visit logs, and field updates from the mobile app.
Mobile engineer app
Ensure engineers can capture photos, signatures, forms, and complete jobs directly on-site, even when offline.
Resource and shift planning
Plan shifts, assign teams, and use route scheduling to optimise coverage and minimise downtime or overlapping visits.
Quote logging and upselling
Log and send quotes directly from the back office or mobile, enabling quick upsell of additional work.
Compliance and digital forms
Deploy mandatory mobile forms and checklists to ensure work is completed safely and meets industry standards.
Asset and site history tracking
View all previous work, notes, and compliance forms on assets or sites to support better diagnostics and planning.
Notes and attachments
Add detailed job notes, upload documents, photos, and track internal and customer communications within the job record.
Performance reporting & dashboards
Use custom dashboards and KPIs to monitor job completion, SLA adherence, first-time fix rate, and engineer efficiency.
Clear oversight. Confident contracts. Profitable outcomes.
Contract management with Joblogic FSM
Joblogic FSM equips Contract Managers with the tools to control, monitor, and optimise every part of a service agreement. From the initial quote to SLA fulfilment and renewals, everything is centralised, including job scopes, asset registers, rate cards, and documentation. Real-time SLA tracking, automated PPM scheduling, and digital compliance forms ensure nothing slips through the cracks. You gain full visibility over performance and delivery, helping reduce risk, prevent breaches, and maintain service quality across every site and asset.
More than just staying organised, Joblogic FSM empowers you to drive contract profitability and strengthen client relationships. Customisable quotes, variation tracking, and live cost data make it easy to maintain commercial control, while clear dashboards show job performance, compliance, and financial return at a glance. This turns contract management into a proactive, strategic function, one that builds trust with clients, supports operational teams, and protects your bottom line.
Contract setup and lifecycle control
Create, manage, and update contracts with defined terms, durations, and invoicing schedules—all tracked in one place.
SLA and KPI monitoring
Track SLA performance in real time with custom dashboards and alerts for overdue visits, missed response times, or contract breaches.
Quote creation and management
Build, send, and revise quotes easily from the back office or mobile. Convert quotes to jobs in just a few clicks.
Invoicing and payment tracking
Automate invoicing based on contract rules and view payment status, helping reduce billing delays and improve cash flow.
Contract performance insights
Access reports on contract profitability, visit volume, and job types to support better forecasting and renewals.
Document storage
Store and manage all associated documents such as certificates within the software for easy access and audit-readiness.
Client communication logs
Keep a full audit trail of client approvals, feedback, and correspondence to maintain clarity and reduce disputes.
Variation and amendment management
Update contract pricing, scope, or terms with clear versioning and approval workflows to handle contract changes smoothly.
Compliance and risk management
Ensure contracts meet health, safety, and regulatory standards with automated checks, alerts, and digital form integration.
Field service management software that scales with your needs
Flexible pricing designed to support teams of all sizes, from small businesses to large enterprises managing compliance at scale.
Standard
Simplify service. Deliver faster.
Entry plan includes:
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Customer management -
Site management
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Asset management
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Quotes
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Mobile app
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Job management
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Job costing
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Invoices
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Job planner
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Electronic forms (STD)
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Stripe integration
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Billing addresses
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Recurring jobs
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Standard reports and dashboards
Optional Add-ons:
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Projects module -
AI Connect
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Vehicle tracking
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Mobile phone bundles, tablet bundles with SIM-only deals available
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VOIP telephony system
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Personalised asset QR codes
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Zapier integration
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Joblogic API
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Reporting database
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Automations into other systems
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Email / SMS notifications to customers
Premium
Smarter tools. Proactive control.
Advanced plan includes:
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Everything in Standard
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Related (Sites / Assets / Quotes / Jobs)
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PPM contracts
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Purchase orders/invoicing
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Route scheduling
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Timesheets
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Audits
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Engineer tracking
Optional Add-ons:
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Projects module
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AI Connect
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Vehicle tracking
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Mobile phone bundles, tablet bundles with SIM-only deals available
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VOIP telephony system
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Personalised asset QR codes
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Zapier integration
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Joblogic API
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Reporting database
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Automations into other systems
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Email / SMS Notifications to customers
Enterprise
Advanced insights. Scaled success.
Comprehensive plan includes:
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Everything in Premium
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Advanced reports and dashboards
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Task/Asset compliance
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Paybands
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Contract management
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PO approvals / limits
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Customer portal
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Stock management
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Group invoicing
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SOR (Schedule of rates)
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Goods received notes
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Custom form builder
Optional Add-ons:
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Projects module
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AI Connect
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Vehicle tracking
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Mobile phone bundles, tablet bundles with SIM-only deals available
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VOIP telephony system
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Personalised asset QR codes
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Zapier integration
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Joblogic API
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Reporting database
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Automations into other systems
Our valued customers
Frequently Asked Questions
Joblogic FSM is an all-in-one field service management platform designed to streamline operations for service-based businesses. It helps teams manage every part of the job lifecycle—from quoting and scheduling to job execution, asset tracking, invoicing, and compliance. Whether you’re a one-person operation or a large organisation, Joblogic FSM ensures that your back-office and field teams stay connected, organised, and efficient.
Yes, Joblogic FSM includes a dedicated mobile app built for engineers and field operatives. It allows users to receive job details, record travel and on-site times, complete digital forms, capture signatures and photos, and mark jobs as complete—all directly from their smartphone or tablet. The app works offline too, syncing updates once a connection is re-established, ensuring that work never stops, even without internet access.
Absolutely. Joblogic FSM is designed to be flexible. You can configure workflows, job types, and priority settings to reflect how your business operates. Create and deploy your own digital forms for compliance or inspection tasks, set up personalised dashboards to track KPIs, and define user roles and permissions to control access. This ensures the system grows with your business and adapts to your way of working.
Yes, Joblogic FSM integrates with popular accounting platforms like Xero, Sage, and QuickBooks. This allows for seamless syncing of invoices, payments, and customer records, helping your finance team stay on top of billing without double entry. Integration simplifies VAT management, reporting, and reconciliation, saving time and reducing human error in financial processes.
Getting started with Joblogic FSM is fast and straightforward. Our onboarding specialists work with you to set up your account, import your data, and configure the system to match your workflows. We also provide role-specific training and ongoing support to ensure your team is confident from day one. Most businesses are up and running in a matter of days—not weeks—allowing you to see immediate operational improvements.