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Clik Remote - Customer

Clik Remote - Customer

Clik Remote - Customer


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What it Does

Give your customers everything they need to know – at their fingertips, 24 hours a day

There’s a brand new Clik Remote in town. One intuitive, easy-to-use product with four separate logins: one for your engineers, one for your sales team, one for your customers, one for your managers. Login and each group see their own handy dashboard, everything they need to hand in one place.

Have a look at what you can do with the sales, customer, engineers and manager modules in Clik Remote in more detail here.

What your customers can do

The first thing your customers will see is a new interactive dashboard with outstanding jobs, the number of planned jobs and any unpaid invoices. There’s a new service incidents tab too: customers can directly flag an issue and send an enquiry straight to your head office. Head office can then decide on the best course of action, promptly and efficiently, whether that’s a quick phone call or getting an engineer out. There’s also a powerful reports tab where customers can identify and track trends. For example, where do most job sheets get raised for? Are SLAs being met? Valuable information and data that can make the difference between a good job and a great job, loss-making and profit-making.

An internet connection and a browser. The two essentials.

  • Windows IIS 7 or higher
  • Microsoft .NET Framework 4.5.2
  • Microsoft ASP.NET MVC 3.0
  • A Fixed IP Address
  • Port forwarding ability on internet router
  • Internet connection
  • Signature capture is supported in devices that support HTML5 (like Apple IOS & Android)
  • We recommend obtaining an SSL Certificate to prevent user names and passwords being sent over the internet as plain text