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Raising New Service Incidents

In this article, we will be going over how to raise a service incident in Clik Remote.

 

BEFORE YOU START

The Remote user will need to have access to service incidents in their privileges.

 

First, go to the left-hand side menu and click on ‘Service Incidents’.

service incidents menu option

Then select ‘New Service Incident’ in the top right.

new service incident button

Fill out the details for the service incident.

service incident details

And then click on ‘Save’ in the top right.

save service incident

And that’s how to create a service incident within Clik Remote.

Service Incidents

  • Raising New Service Incidents
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