Creating Service Incidents

In Clik Service, there is a service incidents tool that can help you take details quickly that can later be turned into a job sheet. There are two ways to create a new service incident in Clik Service.

From Comms

One way to raise a service incident is to select the arrow next to the comms module button, then select ‘New Service Incident‘ from the drop-down menu.

From here you can fill in the required details in the new service incident window.

You can then create a job sheet from these by selecting the ‘Jobsheets‘ tab at the bottom of the window.

From The Service Incident Module

Another way to create service incidents is to click on the ‘Modules‘ menu at the top of the program, then select ‘Service Incidents‘ from the drop-down menu.

A new service incidents window will open showing all the service incidents that have been created.

You can raise a new incident from here by selecting the ‘New‘ tab in the top left.