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Connection to Database Timed Out
If you see an ‘attempt to connect to the database timed out error’ when trying to open the NICEIC Cert Software, follow these steps to restart your browser normally.
Click on the Start button on your PC and search for “Run”. Open the ‘Run‘ desktop app.
Next, enter one of the below commands into the Run box. The command you need will depend on which version of SQL you have installed, although this may vary.
- ‘sqlservermanager15.msc’ – SQL 2019
- ‘sqlservermanager14.msc’ – SQL 2017
- ‘sqlservermanager13.msc’ – SQL 2016
- ‘sqlservermanager12.msc’ – SQL 2014
- ‘sqlservermanager11.msc’ – SQL 2012
- ‘sqlservermanager10.msc’. – SQL 2008 R2
Then click ‘OK‘.
Right-click on ‘SQLEXPRESS‘ and select ‘Start‘. This will restart the browser and shortly allow you to open the NICEIC Cert Software again.
