Certificate Printing Problems (v1)
This article refers to NICEIC Cert Software V1 (2008-2018).
Having a few problems printing your certificates? It could be the one of the below.
Do you have funny characters on your certificate? If so, you might need to re-install the fonts.
Go to edit > default settings > fonts and tick ‘attempt automatic load on start-up‘.
Now restart your software and the fonts will be installed.
If you are still having problems, it could be the print settings…
When you want to print a certificate, click on the printer setup box, highlighted below.
Make sure the paper size is set to A4 and not letter.