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return to Support Centre

Accepting Uploaded Jobs

When a job has been uploaded by an engineer using Clik Jobs and synced back into Clik Service, it will appear in the queued jobs tab in the jobs module.

Go to Jobs > Queued Jobs. In here you may see jobs that have come down automatically from the last scheduled auto-sync.

If you do not have auto-sync enabled (Settings > Settings > Modules > Clik Jobs), you will need to press on ‘Sync with Cloud‘ to retrieve any jobs uploaded by engineers.

Once the jobs have loaded, double click on any job and a window will appear with the original job sent to the engineer with the changes made by the engineer.

You can choose to accept or reject individual parts of the engineer’s job by using the ‘Accept‘ or ‘Reject‘ buttons.

If you want to accept all the information sent back, click ‘Accept Queued Job’.

Any changes made on the original job since it was sent to the engineer will be lost.

Once you have accepted the changes, the job will be updated and deleted from the queued job list.

If you want to reject all the information sent back, click on the ‘Delete Queued Job‘ button and the changes will be disregarded.

Clik Service

Clik Service

Job Sheets

Checking Engineers Have Received Their Jobs
Clik Jobs

Clik Jobs

General

Upgrading to the Faster Sync

Job Sheets

  • Job Sheets Overview [Video]
  • Creating New Job Sheets [Video]
  • Filling in Details on Job Sheets [Video]
  • Adding Signatures to Job Sheets
  • Adding Action Lists to Job Sheets
Show more

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