Mobile Field Service Software
Your manager portal gives you access to everything you need to manage your team remotely. You have access to a customisable dashboard to give an instant overview of key metrics, such as new jobs, unassigned jobs, completed jobs, invoicing values and sites with outstanding jobs. These widgets can be dragged and dropped to customise them to your preferences. You can also set them to refresh automatically, giving you an up to date view of your business’s key data.
Create, Assign & Track Jobs In The Field
As quotes are accepted you can create new jobs through the manager portal. All of the client information is pulled straight from Clik Service, allowing you to create the job in just a few clicks. You can then instantly assign it to an engineer. Either manually select a member of your team or use the ‘Find engineers schedule in area’ feature to see which engineers are working nearby.
Scheduling Software For When Your In The field
You have access to the central diary and the engineer schedule. In the diary, you can view all of the jobs booked in, as well as adding new ones. If there is a problem with scheduling, simply drag and drop to update a job. In the engineer scheduler, you’ll have oversight on all of your team and the work they’ve been assigned. You can edit their jobs, check for progress, updates or make changes. You can send any changes to a job via SMS or email to keep your engineering up to date on different projects.