What's New in Clik Service

What's New in Clik Service

We completely overhauled the notifications module in Clik Service to give you more control over the alerts you can create.

Customise the conditions, triggers, notification messages and more to make sure your team is kept in the loop with important updates. Send notifications as emails, text messages, internal messages or Microsoft Teams messages.

To see how to set up your own notifications, check out the video linked below.

Upcoming New Clik Service Features

Upcoming New Clik Service Features

Our equipment action lists feature is coming soon to Clik Service. With your Clik Cover, you’ll get all the newest features as soon as they’re released.

With equipment action lists, your engineers can complete a set list of tasks for specific equipment items on job sheets. You’ll be able to capture comments, dates and numbers or select predefined answers to questions to document what was serviced on a piece of equipment.

Find out more about this upcoming feature and see what else we have coming soon in our product roadmap below.

Get £200 Off Onsite Training

Get £200 Off Onsite Training

For a limited time only, we’re offering full-day onsite training for £700 excl. VAT (usually £900 excl. VAT).

Our expert-led training will help you master all the newest tools and features in Clik Service. Become an expert on management processes and streamline your operation from call to invoice. Get clued up on the best way to sort your stock, build bespoke reports suited to your business and much more. The topics you cover in your training is completely up to you.

Don’t miss out and save £200 with this exclusive offer. Sign up now to secure your training date and transform your team’s management skills or get in touch with your account manager for more information.

Windows 8/8.1

Please be aware that Microsoft ended support for Windows 8 and 8.1 earlier this year. We will also be dropping support for PCs running Windows 8/8.1 to align with this and continue providing the latest updates and features.


It’s important to run regular backups in Clik Service to protect your important data. If you are unsure how to run a backup or set up automatic backups, check out the guide below.


If you want to know more about Clik Service, we offer training options to suit you. Clik training sessions are ideal if you want to drill down into a specific module or provide a run-through for a new engineer.

Read Our Recent Blog Posts

What We've Been Listening to

What We've Been Listening to

Some of the songs, albums and artists (and podcasts) we have on repeat this month:

Harry – Consideration, Rihanna ft SZA
Charlie – Off Menu Podcast with Ed Gamble and James Acaster
Yuliia – Survivor, White Snake, Dermot Kennedy, Elvis
Jess – Care, Bury Tomorrow
James – MF DOOM, Wu-Tang, TOOL, Aphex Twin


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Feature of the Month

The latest feature of the month for Clik Service is timed notifications.

In Clik Service, you can now create timed notifications to trigger several days before or after a date, or on the day at a specific time. You might use this to send a message to a customer that an engineer is booked in for a job a day before the day before.

New notification conditions will only trigger if the engineer planning date is added with a start of ‘today’. This might be used to only send an SMS to an engineer if they are added to a job today. The condition can be used on other types of dates as well.