If you or any of your team are working remotely, it may become difficult to maintain communications and access necessary software.
There are a few options for you to use the NICEIC Cert Software features when working remotely.
Clik Testing (Field)
With a field licence, you would be able to use Clik Testing (Field) on a mobile device or tablet, alternatively, you can access it on a Windows laptop. These solutions are useful to fill in certs but would not have the option to complete certs or apply cert numbers.
We are due to begin Beta testing our new ‘Cloud Numbering‘ solution over the coming months, although the roll-out of this will depend on the ever-changing national situation. If you would like to discuss this further, please get in touch.
During this time, if you need to be able to access the main office software, it would be best to set up using a VPN (Virtual Private Network) or RDP (Remote Desktop Protocol), which would help to connect to another computer over a network connection.
RDP runs the internal traffic between the RDP’d machines, and the internet is streaming from your PC to the other, creating a relatively low intensity on the bandwidth. Running the application across a VPN will pull more information over a restricted bandwidth, so you may experience the software freezing or taking a long time to load.
If you are considering using a VPN or RDP connection to your server PC, please consult your IT department.
Please note, Clik does not set up VPN’s for customers.
Moving The Server
If the above options are unavailable or not suitable for your current working arrangement, there is the option to move your main server data to a laptop. This would be a longer process and would have to be carried out by our tech team but would give you complete access to your existing data on a new machine.
The quickest way to get tech support during this time would be via email, you will also be able to access all the support guides over on our support site if you have any ‘how-to’ related queries. Please see this post to see the up-to-date information on how you can contact tech support.