If you or any of your team are working remotely, it may become difficult to maintain communications and access necessary software.
How to Work From Home Using Clik Cert Software
There are a few options for you to use the Clik Cert Software features when working remotely. Here are the three main ways you can do this.
Clik Cert Field mode
With field licensing, you can use Clik Cert on a mobile device or tablet. This will allow you to use the software offline on site to fill out certificates. However, you will need an internet connection to number and complete those certificates.
VPN
During this time, if you need to be able to access the main office software, it would be best to set up using a VPN (Virtual Private Network) or RDP (Remote Desktop Protocol), which would help to connect to another computer over a network connection.
RDP runs the internal traffic between the RDP’d machines, and the internet is streaming from your PC to the other, creating a relatively low intensity on the bandwidth. Running the application across a VPN will pull more information over a restricted bandwidth, so you may experience the software freezing or taking a long time to load.
See our blog for more details regarding how to work from home, or look at another way you can host the software in the cloud.
If you are considering using a VPN or RDP connection to your server PC, please consult your IT department.
Please note, Clik does not set up VPNs for customers.
Moving the Server
If the above options are unavailable or not suitable for your current working arrangement, there is the option to move your main server data to a laptop. This would be a long process and would have to be carried out by our tech team but would give you complete access to your existing data on a new machine.
The quickest way to get tech support during this time would be via email, you will also be able to access all the support guides over on our support site if you have any ‘how-to’ related queries.