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What Will GDPR Mean for Clik Customers?

In May 2018, Europe’s data protection rules went through their biggest changes in 20 years.

Since the 90s, the amount of digital information created, captured and stored has massively increased. This has rendered our existing data protection rules unfit for purpose. GDPR is here to change that. But what will it mean for you as a Clik customer?

 

What is GDPR?

According to the EU, the General Data Protection Regulation (GDPR) is Europe’s new framework for data protection laws. It’s been designed to give greater protection and rights to individuals and their personal data.

 

When Does it Start?

May 25, 2018.

 

Who Will Enforce it?

The Information Commissioner’s Office.

 

What are We Doing About it?

Clik has an internal GDPR project which will be ongoing from 25 May 2018 and beyond. We are fully committed to enhancing Clik products to enable customer compliance with the GDPR. We kicked off our GDPR compliance project by sending Phil on a GDPR Practitioner course earlier this year and we have key members from all parts of the company working on solving GDPR issues for our customers.

While the existing product today can be used in a way that helps comply with GDPR, doing so can be difficult or involve workarounds. Our goal is to make this as easy as possible and to introduce new product functionality that will help you comply. Some of the areas of the product we have worked on include:

  • A way to make contacts anonymous if you get a ‘right to be forgotten’ request, but keeping non-personal data for historical reporting.
  • A quick way to export data if given a subject access request.
  • More privileges and a user-friendly audit history.

Clik can’t help companies be fully compliant – that is down to you. You should seek legal advice if needed, but there will be many GDPR-friendly features, including anonymisation, available in Clik Service.

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