We have even more questions and answers over on our support site FAQ, covering everything from certificate queries to setting up enquiries.
When is it out/do you have a release date?
The new software is available now!
Will this be an update to the current version or a new installation?
This is a new installation as it is a brand-new program.
Will we have access to old certs/what will happen to unused e-cert numbers?
No, you will not have access to old certs. As the new software is a separate program, it will only have the 18th edition electrical certificates and above. If you want/need to access old certificates, we advise you to keep the old system. Unfortunately, you won’t be able to carry unused e-cert numbers to the new system.
It may be best to speak to the NICEIC directly regarding unused e-certs.
Will customer accounts, templates, app logins, signatures and logos come across automatically or will this have to be done manually?
We have implemented a tool that will convert the following:
- Address Book
- Test instruments
- Distribution Board Library – including all boards on templates
- Signatures, along with some other information, will come across and form the beginning of your user base
Is there a cost/do I have to pay for it?
The new NICEIC Cert Software is included with your Clik Cover renewal, therefore making the new upgrade free if you have valid cover. If you have any queries regarding your renewal date, please contact your account manager.
Will the licensing remain the same?
Yes, the licensing will remain the same. The NICEIC Cert Software licensing is concurrent, meaning you can install it across as many desktops as you wish. However, only one copy for each licence purchased can be in use at any one time.
We are also introducing ‘Field Licences‘ which will allow the software to be installed on a tablet/smartphone or laptop using Clik Testing (Field).
More information about the licencing costs can be found here.
Are you going to be using the latest maximum Zs calculations?
The new software will use the up-to-date maximum Zs values.
Is it going to include auto backup?
Yes, there is an auto backup feature in the new software.
Is there a version of the cable calculation programme?
No, there won’t be a version of Cable Calc in the first release of the new software. It is something we aim to add in the future, along with other new features.
Will you be releasing a software version for use on an iMac?
Unfortunately, no, the NICEIC software isn’t supported on Mac OS, only Windows. We have found there isn’t a high enough demand to warrant the large investment this would require. We do have some customers successfully using our products on a Mac and there are some potential solutions for running Windows on Mac OS that you could use, the most popular being:
Dual-boot between Mac OS and Windows by purchasing a copy of Microsoft Windows and using Apple’s Boot Camp
To run Windows in a virtual machine within Mac OS by purchasing products such as Parallels Desktop or VMware Fusion.
Please note, the Clik Support Team would not be able to support setting these up for you. However, you can speak to your local IT support or Apple support to get more advice on getting this to work for you.
Do I have to buy more certs?
Yes, you’ll need to buy the 18th edition certs, which will be available for purchase in the usual way on the NICEIC website or on the phone to their sales team once you are set up on the new system.