If you are still a little sceptical about introducing technology into your business, it could be difficult to know where to start.
Before jumping into how new technology can improve your business, we’ll first establish what we mean by embracing technology.
What Does Embracing Technology Mean?
Technology is everywhere. You’re already embracing technology by visiting a blog about job management software. There’s always room for improvement though.
Embracing technology simply means being open to using technology in your work and home life. It can help automate mundane tasks such as turning on your lights or just organise your growing pile of documents and client details. There are so many options when it comes to technology and implementing them into your daily life could speed up processes and give you more time.
For the service industry, we focus on implementing software into daily work to improve the way you manage jobs, certificates, and your workforce. This could be using service management software to organise every aspect of your service business or using apps on your phone or tablet when onsite.
Benefits of Embracing Technology
Whichever form of technology you choose to embrace, whether that is software for your PC or apps for your mobile device, it comes with its benefits. So before you take the leap, have a look at these reasons why embracing technology could benefit your business.
1. Technology helps you communicate better
Walking over to your colleague’s desk for a chat is all well and good. But what if your colleague is onsite or working remotely? It can be difficult to maintain a good level of communication without technology giving you a helping hand.
Using productivity apps can help you keep projects on track and customers happy. There are so many options out there that can not only improve communication but also help with project management. These apps encourage collaboration and enable us to communicate more effectively. They’re also fun to use.
If you’re looking for a way to improve communication with your customers, there are also software options available to give clients the information they need without long phone calls. Clients can check the progress of their ongoing work, raise new incidents and accept pending quotes, all in one place.
2. Technology saves your work
Pesky viruses, hard drive failure and theft are nightmare scenarios. But these are scenarios to consider and prepare for in case unlikely events do occur. The good news is backing up your data can help. Having copies of your most important data helps keep it safe in case anything goes wrong.
Without technology, this may seem an almost impossible feat. Paper documents will quickly pile up and potentially get lost over time. And if the unlikely does happen, there is no magic button to resurrect those lost files.
Thankfully, technology gives you that magic button. Performing a backup can help you in the long run, and potentially save hours of arduous work. To further streamline your work, many programs such as the NICEIC Cert Software come equipped with an auto backup function. Removing the need for long manual processes that can be forgotten about when work gets more hectic.
3. Technology helps you go paperless
There are so many benefits of moving towards a paperless work environment. You can save time, hassle and money by turning to paperless job management.
Going fully paperless might seem like a difficult goal to achieve. You rely on paper job sheets, large filing cabinets and physical diaries to manage your work and customers. Those might be useful methods when you’re starting out, but when the customer list grows and your engineers have more jobs to take on, work can get easily lost.
Nowadays, CRMs and online calendars replace physical diaries and help bring your team together. Paper-based job sheets are upgraded to digital job sheets with drop-down menus and easy to complete fields. Resulting in accurate work completed every time.
How to Embrace Technology
As previously mentioned, there are plenty of ways to embrace technology. The great thing about the service industry is the software and technology available to help manage jobs and customers. So how can you embrace technology to improve your business?
Use job management software
Tailored specifically for your industry, job management software brings together every element of your business to make it easy to manage. Whether you’re a lift engineer, an electrician or a gas company manager, there are modules that can benefit you.
Having lots of customers is great. But managing every job with the same level of care is a challenge.
Using job management software like Clik Service will take the stress out of managing your growing client list. Keeping everyone happy.
Retain customer details, sites and equipment together in one place to make it easier for you and your team to get the information they need. It will improve communication with your customers and workforce, saving you time and money.
Download your free demo of our easy-to-use job management software, Clik Service, today.
This post was first published in March 2018 and has been edited with updated information.