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Clik Remote

£150.00
Clik Remote

Clik Remote

£150.00

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Your engineers, your sales teams, your customers: everything they need – and need to know – at their fingertips, 24 hours a day

There’s a brand new Clik Remote in town. One intuitive, easy-to-use product with three separate logins: one for your engineers, one for your sales team, one for your customers. Login and each group see their own handy dashboard, everything they need to hand in one place.

Have a look at what you can do with the sales, customer and engineers modules in Clik Remote in more detail here

What your engineers can do

The engineer’s dashboard gives your engineers access to their diary, outstanding jobs and planned work. They can see – quickly and clearly – what contract visits they have booked in. They can also complete timesheets, add new diary appointments and create new jobs.

With enquiries and orders tabs, and Customer Relationship Management (CRM), the new sales module give your sales teams the tools they need. Their tailored dashboard will show them all outstanding call-backs and diary appointments. Each sales team member will be able to see their customer address book with a communication log and quotes.

What your sales team can do

With enquiries and orders tabs, and Customer Relationship Management (CRM), the new sales module give your sales teams the tools they need. Their tailored dashboard will show them all outstanding call-backs and diary appointments. Each sales team member will be able to see their customer address book with a communication log and quotes.

What your customers can do

The first thing your customers will see is a new interactive dashboard with outstanding jobs, the number of planned jobs and any unpaid invoices. There’s a new service incidents tab too: customers can directly flag an issue and send an enquiry straight to your head office. Head office can then decide on the best course of action, promptly and efficiently, whether that’s a quick phone call or getting an engineer out. There’s also a powerful reports tab where customers can identify and track trends. For example, where do most job sheets get raised for? Are SLAs being met? Valuable information and data that can make the difference between a good job and a great job, loss-making and profit-making.

An internet connection and a browser. The two essentials.

  • Windows IIS 7 or higher
  • Microsoft .NET Framework 4.5.2
  • Microsoft ASP.NET MVC 3.0
  • A Fixed IP Address
  • Port forwarding ability on internet router
  • Internet connection
  • Signature capture is supported in devices that support HTML5 (like Apple IOS & Android)
  • We recommend obtaining an SSL Certificate to prevent user names and passwords being sent over the internet as plain text